Apache / Nginx / LiteSpeed
500, 502 and 503 errors, broken sites, virtual hosts, rewrites, TLS configuration and web performance.
SUPPORT CENTER
Real technical support, from diagnosis to resolution.
When a website, server, database, mail service, DNS zone, SSL certificate or control panel stops behaving as expected, use one structured ticket to keep the issue, investigation and every update together.
✓ Client-area tracking✓ Full conversation history✓ Priority and department routing
Structured support workflow
01
Describe the issueShare the error, affected URL or server and what happened before it started.
02
We diagnose firstLogs, service health, resources and configuration are checked before changes.
03
Fix and follow upActions and results stay documented inside the same ticket until closure.
WHAT WE TROUBLESHOOT
Hosting and server problems, handled in one place.
Select the area closest to your issue, then open a ticket with the details you already have.
PHP and PHP-FPM
Versions, extensions, limits, timeouts, memory errors, sessions and application compatibility.
MySQL / MariaDB
Slow queries, connections, crashes, indexes, table problems, database load and service failures.
Email delivery
Exim, Dovecot, sending and receiving, SPF, DKIM, DMARC, reputation and delivery failures.
DNS and SSL
Records, propagation, AutoSSL, Let's Encrypt, certificate installation and domain routing.
Linux and servers
CPU, RAM, disk, load, firewall, networking, SSH, services and hosting control panels.
OUR WORKFLOW
Evidence first. No blind changes.
We collect evidence, isolate the cause, apply the required change and verify the result. The goal is not to hide an error temporarily, but to understand what caused it and reduce the chance of recurrence.
1
Collect
Logs, service health, resources, network state and exact errors.
2
Diagnose
Identify the root cause and connect symptoms to the actual failure.
3
Fix
Apply the smallest safe change with minimum impact on running services.
4
Verify
Retest the service and document the outcome in the ticket.
FASTER TROUBLESHOOTING
What should you include?
Affected URL or server hostnameComplete error messageApproximate time the issue startedLast change made before the issueSteps to reproduce, when possibleRelevant screenshots or logs
READY?
Open a ticket and keep the whole investigation in one place.
Replies, updates, status changes and conversation history stay attached to your account.